Return and refund policy

Crafted with care and attention, every piece in our collection is handmade, imbued with love, and adorned with unique beauty marks that enhance its character. Prior to shipment, each item undergoes meticulous inspection to ensure it meets our high standards of aesthetic appeal and functionality. While we do not accept returns or exchanges, we're committed to resolving any issues promptly. If your item arrives damaged, kindly reach out to us at info@eclayre.com or customersupport@eclayre.com within 24 hours, attaching photos of the damaged product and packaging. We'll swiftly assess the situation and find the best solution for you